PRIVACY POLICY

1. INTRODUCTION

1.1. Holy Hold (“us”, “we”, “our”) operates the https://holyhold.com website (hereinafter referred to as the “Website”), specializing in selling and promoting bracelets, necklaces, and ornaments related to different religious and spiritual traditions. We appreciate your engagement with our Website and are committed to protecting your privacy online.
 
1.2. This Privacy Policy outlines the types of information that we gather about you while you are using our Website, and the ways in which we use and share this information. This Privacy Policy does not apply to any information you may provide to us, or that we may collect offline and/or through other means.
 
1.3. By visiting and using our Website, you agree that your use of our Website, and any dispute over privacy, is governed by this Privacy Policy and our Terms of Service. We reserve the right to modify this Privacy Policy at any time, and such changes will be effective immediately upon posting of the modified Privacy Policy on the Website. Your continued use of the Website following the posting of changes to these terms will mean you accept those changes.
 
 

2. INFORMATION COLLECTION AND USE

2.1. Personal Data: In the course of your interaction with our Website, you may provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Such personal information includes, but is not limited to your name, email address, shipping and billing addresses, payment information, and account preferences. We use your Personal Data to process your transactions, send you marketing communications, respond to your queries, and deliver you the most relevant content and website features.
 
2.2. Usage Data: We also automatically collect certain information about the services that you use and how you use them (“Usage Data”). This can include information about your device (such as your internet protocol (IP) address, device ID, browser type), your interaction with our Website (such as the full Uniform Resource Locators (URL), page interaction information, download errors), and product-specific information in relation to your use of our Website. This data helps us improve our Website, troubleshoot bugs, analyze trends, and better understand user behavior.
 
2.3. Cookies and Tracking Technologies: Like many websites, we employ cookies and similar technologies that allow us to recognize you and to customize your experience, and provide us with information about the way our visitors interact with our Website. You can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.
 
2.4. User Generated Content: We collect information when you choose to provide reviews or ratings, taste preferences, account settings (including preferences set in the “My Account” section), or otherwise provide information to us through our Website or elsewhere.

 

2.5 Collection and Use of Data for Reading and Foretell Services: In order to avail our Reading and Foretell services, you may be required to provide additional personal data, referred to herein as “Service-Specific Data”. This is critical in enhancing the precision and personalization of the service we provide. The Service-Specific Data we collect for this purpose may encompass information such as your date and time of birth, city of birth, gender, as well as any pertinent multimedia content, including photographs or videos.

The exclusive purpose of collecting this Service-Specific Data is to provide a more comprehensive, accurate, and tailored service to users of our Reading and Foretell services. We wish to clarify that this data is not used for any other purpose or shared with third parties.

Our policy on retention of Service-Specific Data is one of minimal necessity. Following the fulfillment of your order, we retain this data for a limited period of seven days. Assuming no disputes have arisen regarding the service, this data is subsequently expunged from our systems in a secure manner.

We strive to adhere to the highest standards of data privacy and security during this process, and we are committed to maintaining transparency about our data handling practices.

 

3. UTILIZATION AND PROCESSING OF COLLECTED DATA

3.1. Holy Hold leverages the collected data in alignment with the purposes outlined in this policy and to provide a rich, personalized, and efficient experience across our platform. Our use of your Personal Data and Usage Data is justified on the following legal bases:
  • Performance of Contract: We use your data to provide and improve our services, facilitate communication with you, to fulfill our contractual obligations towards you, and enable you to enjoy the full benefits of our Website.
  • Consent: Where required by law, and in some other cases, we handle Personal Data and Usage Data on the basis of your implied or express consent.
  • Legitimate Interests: In many situations, we process your data to pursue our legitimate interests in ways that are not overridden by your interests or fundamental rights and freedoms. This includes usage for analysis, fraud prevention, legal purposes, and improving our services.
  • Legal Compliance: We need to use and retain personal information to comply with legal obligations.
 
3.2. To further elucidate, Holy Hold employs the collected data for several purposes:
  • To facilitate a smoother user experience on our Website
  • To inform you about changes to our Website and services
  • To offer interactive features on our Website when you choose to participate
  • To furnish competent customer support and resolve issues efficiently
  • To gather analytical or valuable insights to enhance our Website and offerings
  • To monitor the usage of our Website and trends in the industry
  • To detect, thwart, and address technical issues and security threats
  • To keep you updated with news, exclusive offers, and pertinent information about products and events similar to your interests unless you opt out of receiving such information.
 

4. TRANSFER AND DISCLOSURE OF DATA

4.1. As Holy Hold operates globally, your information may be transferred, processed, and stored in any country where we have operations or where we engage service providers. We might also need to transfer your information for the purposes set out in this policy to countries outside the country in which we collected it, including countries outside the United States and European Economic Area.
 
4.2. By using our Website and providing your information to us, you understand and consent to your information being transferred, processed, used, and stored as set out in this Privacy Policy.
 
4.3. In the pursuit of safeguarding your Personal Data, Holy Hold maintains a strong commitment to ensuring that your data is securely handled. We engage in reasonable and appropriate measures to protect Personal Data from loss, misuse, and unauthorized access, disclosure, alteration, and destruction, considering the risks involved in the processing and the nature of the Personal Data.
 
4.4. In certain circumstances, Holy Hold might have to disclose your Personal Data. Such situations include compliance with legal obligations, requirements by public authorities, a court order, or governmental agency, or cases where disclosure is required to protect our legal rights, enforce our Terms of Service, or to protect your safety or the safety of others.
 
 

5. LEGAL OBLIGATION TO DISCLOSE PERSONAL DATA

5.1. As an organization operating in the e-commerce industry, we may occasionally find ourselves subject to legal requirements that necessitate the disclosure of your Personal Data. We may disclose your Personal Data in the good faith belief that such action is needed to:
  • Comply with a legal obligation such as responding to a subpoena, court order, or a request from law enforcement agencies.
  • Protect and defend the rights, property, or safety of Holy Hold, our users, or the public as required or permitted by law.
  • Prevent or investigate potential violations of our Terms of Service or Privacy Policy.
  • Protect against legal liability or potential fraud.
 
5.2. We maintain that such disclosures will only occur where we believe in good faith that it is necessary to comply with the law, protect our rights or your safety, or the safety of others.
 
 

6. DATA SECURITY

6.1. We take the security of your Personal Data very seriously. To safeguard your data, we utilize a combination of physical, technical, and administrative security controls to protect your Personal Data against unauthorized access, destruction, or alteration. This includes, but is not limited to, practices such as firewalls, encryption, intrusion detection, and Website monitoring.
 
6.2. While we strive to protect your Personal Data, the inherent nature of the internet makes it impossible to guarantee complete security. Therefore, we urge you to take all necessary precautions to protect your Personal Data while using the internet. This includes ensuring any online account information remains secure by regularly changing your password and ensuring that your password is complex and unique to this platform.
 
6.3. In the unlikely event of a data breach that affects your Personal Data, we will take all necessary steps to mitigate the effects and to ensure your data is secure in the future. If necessary, we will notify you of this breach as required by applicable laws.
 
 

7. YOUR RIGHTS AND CONTROL OVER YOUR PERSONAL DATA

7.1. You maintain a variety of rights in relation to the Personal Data that we collect and process. You have the right to:
  • Access your Personal Data held by us.
  • Know more about how we use your Personal Data.
  • Rectify any inaccuracies in your Personal Data.
  • Request erasure of your Personal Data in certain circumstances.
  • Object to certain processing of your Personal Data.
  • Request that we restrict certain processing of your Personal Data.
  • Request portability of your Personal Data.
 
7.2. We aim to respect these rights to the best of our ability in compliance with applicable data protection laws. If you wish to invoke these rights, please reach us via our contact details provided in this Privacy Policy. We may need to verify your identity for security purposes prior to effecting your request.
 
7.3. We wish to inform you that we reserve the right to retain certain information for our recordkeeping (for instance, maintaining records of your purchases for warranty or accounting purposes) or to complete any transactions that you began prior to your request. There may also be residual information that will remain within our databases and other records, which will not be removed.
 
 

8. PROTECTION OF MINORS’ PRIVACY

8.1. Our Website and services are not directed or intended for children under the age of 18. We do not knowingly collect or solicit Personal Data from individuals under 18 or knowingly allow such persons to register an account with us. If we learn we have collected or received Personal Data from a child under 18 without verification of parental consent, we will take steps to delete that information as quickly as possible.
 
8.2. If you believe we might have any information from or about a child under 18, please contact us immediately at [email protected]. We urge parents and guardians to participate in their children’s online activities and use parental control or other web filtering technology to supervise children’s access to the internet.

9. AMENDMENTS TO THIS PRIVACY POLICY

9.1. Holy Hold reserves the right to review, amend, or revise this Privacy Policy from time to time to reflect changes in the law, our data collection and use practices, the features of our Website, advances in technology, or changes in the industry. Such changes will be effective immediately upon the posting of the updated Privacy Policy on our Website.
 
9.2. We will announce any changes we make to the Privacy Policy on our Website, or if appropriate, by sending you an email. The “effective date” at the top of this Privacy Policy indicates when such changes will take effect. We encourage you to review our Privacy Policy periodically to stay informed about how we are using Personal Data.
 
9.3. Your continued engagement with our Website following the posting of changes to our Privacy Policy will constitute your acceptance of such changes. If you disagree with any changes to this Privacy Policy, you will need to stop using our Website and deactivate your account, where applicable.
 

10. CONTACTING US

10.1. If you have any queries or concerns about this Privacy Policy, or our practices with regards to your Personal Data, please contact us at
 
10.2. We welcome your questions, comments, and requests related to this Privacy Policy. Our team is dedicated to ensuring a transparent, open line of communication with our users, and we endeavor to address all concerns and inquiries in a timely and effective manner.
 
10.3. If you feel that any part of our service or policy is not up to your standards, we encourage you to reach out to us. As we continue to evolve and improve, your insights and suggestions can greatly assist us in providing a better service to our global community.

Who we are

Suggested text: Our website address is: https://holyhold.com.

Comments

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An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

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Embedded content from other websites

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These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.